Privacy Policy
1. Introduction
At OceanView, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sea freight services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, shipping address, billing address, and payment information.
- Shipping Information: Origin and destination details, cargo descriptions, weight, dimensions, and special handling requirements.
- Technical Information: IP address, browser type, device information, cookies, and usage data when you visit our website.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and managing our sea freight services
- Processing bookings and payments
- Communicating with you about your shipments
- Customs clearance and documentation
- Improving our services and website
- Complying with legal obligations
- Resolving disputes and troubleshooting problems
4. Information Sharing and Disclosure
We may share your information with:
- Shipping partners, carriers, and agents necessary to complete your shipment
- Customs and other regulatory authorities as required by law
- Payment processors to complete transactions
- Service providers who assist in our operations
We do not sell your personal information to third parties. Any third parties with whom we share your information are obligated to maintain its confidentiality.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
As a global shipping company, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Data portability
- Withdraw consent where processing is based on consent
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective immediately upon posting.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@oceanview.com or through our WhatsApp business number.
Last updated: April 12, 2025